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Very clear information in the report. I spoke to Martin later for further clarification about some things and he was very helpful!
Liam, Pre-Purchase Inspection Client, November 2023
Excellent experience and I will be referring company to others.
S.B, Owner Builder Defects (137B) Report Client, October 2023
I highly recommend The Home Inspection Hub. My inspection was booked in at short notice and was completed by Martin who was fantastic. He was extremely thorough and a comprehensive report was provided to me the next morning. Very happy with the service provided.
Debbie, Final Inspection (PCI) Client, October 2023
Easy, speedy service - and the report arrived within 24 hours!
Monique, Owner Builder Defects (137b) Report Client, April 2023
''We could not recommend the Home Inspection Hub more! Martin was thorough, super responsive and always professional. The peace of mind we got waas priceless. Thanks for your support.'
Sarah, New Home Construction Client, April 2023
I was referred by my real estate agent for an Owner Builder Defects (137b) Report which was carried out by Tim Lau. Your website was clear and easy to navigate, the booking process was easy and straightforward, my inspector was punctual and courteous and my report was clear and easy to understand. My follow-up questions were answered promptly. I was very satisfied with The Home Inspection Hub’s service.
Julie, Owner Builder Defects (137b) Report Client, March 2023
When booking the appointment I found Tracy to be extremely friendly and helpful. Tim the inspector was also great, very friendly, punctual, knowledgeable and easy to deal with.
Kane, Owner Builder Defects (137b) Report client, February 2023
I had a quick turnaround time to have the inspection done prior to an auction – from the time I reached out the process was very easy to organise. (The) report I received was exceptionally detailed (including photos, and was much more than what I expected) for which I was grateful.
C.M, Pre-Purchase House Inspection Client, Jan 2023
It was a pleasure to make use of The Home Inspection Hub. Their services were outstanding and were completed promptly on the day.
J.M. Owner Builder Defects (137b) Report Client, December 2022
I had a good experience interacting with Alan. I found Alan friendly and easy to talk to. I liked Alan’s professional judgement. He was willing to go the extra mile to help us putting together a comprehensive report, especially in providing an amended version that incorporates some recent photos emailed to him after the inspection was completed. We now have compelling evidence showing that the issue in our apartment is a common property related matter, not a private matter, that needs urgent attention/rectification by the appropriate parties. The recommendations suggested in the report will provide insights into fixing the problem, especially in rectifying the source of error and to prevent the same problem from recurring in the future. Thank you for your help, Alan”.
Y.C, Special Purpose Inspection Client, November 2022
It definitely helps to have a building practitioner doing an independent inspection for all stages of construction. Even after completion there will be items that need re-work. The typical houseowner is however, not astute enough to be familiar with building codes, standards and requirements. The report assists for liaison with the builder, as the findings come from a professional and independent assessor.
Bernie, Maintenance Inspection Client, November 2022
So quick from end to end. Had the final report within an hour. They were organised, thorough and easy to work with.
A.C., Owner Builder Defects (137b) Report Client, October 2022
Alan is very professional and understands all the regulations. Martin is very detail-focused and picked up all the detailed defects! I was very satisifed with the Hub’s service.
L.C., New Home Construction Inspection Client, October 2022
Peter was a exceptional outstanding site inspector. Attention to detail 10 out of 10 . (I) would highly recommend him to my family and friends. (He was) also very easy to get along with and was a overall nice bloke. (I’m) glad I had him to have a look over my house. Thanks Peter!
Jamie, New Home Construction Inspection Client, September 2022
Prompt, fast service, very good report. Highly recommended!
Ian, Owner Builder Defects (137b) Report Client, September 2022
I actually rang Martin before the inspection to highlight certain areas I wanted checked, which he did, obligingly. Martin attended to the inspection & was able to provide me with a Report, before the 2 day turn around, which enabled me to pay my deposit. I am very happy with the service I received from your company & Martin, in particular. I would gladly recommend your company to my family and friends and would gladly use them again.
Anna, Pre-Purchase House Inspection Client, July 2022
I found your service and staff friendly, efficient, professional and helpful and the Building Inspector was prompt, reliable and very knowledgeable as well as espousing what I found the services of the Home Inspection Hub to be. Very happy to recommend the services of the Home Inspection Hub.
Pauline, Special Purpose Inspection Client, June 2022
Very professional service and helpful staff. The inspection and report were very thorough and my follow-up questions were promptly answered. I highly recommend The Home Inspection Hub.
Elaine, Special Purpose Inspection Client, June 2022
In terms of my experience, I can’t fault any part of the inspection process! Everyone I dealt with was very friendly and accommodating. Rod(ney) was very friendly and very knowledgeable, with clear experience within the industry. (The) inspection reports were easy to understand with thorough feedback.
Cameron, New Home Construction Inspection Client, May 2022
Great customer service from the initial phone call through to the delivery of the report. Thank you!
Roland, Pre-Purchase House Inspection Client, April 2022
Tim was very punctual and messaged me prior to arrival. He carried out the inspection in a very professional manner. The lady at the initial phone call was very helpful and polite and made very pleasant conversation!
Greg, Owner Builder Defects (137b) Report Client, April 2022
It is worthwhile to get an independent expert inspection. Certainly finding more things to rectify than we would have. It just provides peace of mind and takes out potential regrets later on. Even if the inspection has been positive with only minor items noted, it gives reassurance about the builder’s and tradies’ competence.
Bernd, New Home Construction Inspection Client, April 2022
Rodney has covered all the areas of concern with expertise. I was very happy with The Home Inspection Hub and would definitely recommend The Hub to family and friends.
Cheryl, Special Purpose Inspection Client, March 2022
Thanks for the report. Rodney has called and discussed the details of the report confirming the high standard of work being delivered by our builders. We have one more inspection by Rodney for the handover stage. We are very happy with the service provided by Home Inspection Hub. We would have no hesitation in recommending Home Inspection Hub to anyone looking to have professional inspections with detailed photographic reports on a new house build.
Steve, New Home Construction Inspection Client, March 2022
I spoke to Martin prior to the inspection to highlight some concerns that I had which he addressed in the report. All other aspects of the report covered items I had already considered as well as a number of items that I had not thought about, so the additional information was very useful indeed. I have referred many clients over the years who have equally been happy with the service. I will definitely use you again and continue to make referrals with confidence!
Andrew, Pre-Purchase House Inspection Client, February 2022
It was a peace of mind decision to have a qualified and independent expert to verify that all is above board. The inspector is very diligent and knowledgeable. Communication is fast and informative while the report is easy to understand.
Bernd, New Home Construction Inspection Client, February 2022
The Hub are prompt, punctual, professional and sent my report/placed a follow-up call as promised. Great!
Daniel, Pre-Purchase House Inspection Client, February 2022
Thank you for organising my pre-purchase inspection so promptly over the holiday period at short notice, and then returning the report very quickly as well. Very much appreciated. The service has been excellent both for this inspection and for previous inspections. Will be recommending your services.
Rebecca, Pre-Purchase House Inspection Client, January 2022
The Home Inspection Hub are very professional, have a good work ethic, good customer service and Peter was comfortable to talk with. I was very satisfied with your service and would happily recommend The Home Inspection Hub to friends and family!
Rosette, New Home Construction Client, November 2021
Peter did an excellent job – he inspected each item thoroughly and forwarded the report promptly. Great work and excellent service. I definitely recommend it. Thank you.
Selwyn, New Home Construction Inspection Client, November 2021
Rodney was excellent to deal with. I would certainly recommend him to others!
Alisha, Pre-Purchase House Inspection Client, November 2021
Thank you very much for the fantastic service, and for putting me at ease during a stressful couple of days. I was very happy with the customer service – all my questions were answered in a friendly manner and the report was made promptly.
Wendy, Owner Builder Defects (137B) Report Client, November 2021
Timothy was very responsive and accommodating. My report was received the same day of the inspection. Very happy with service!
Ben, Owner Builder Defects (137B) Report Client, November 2021
I will definitely keep The Home Inspection Hub in mind for these type of services. I really appreciate your prompt & friendly service. You are definitely a pleasure to communicate with and I would not hesitate in recommending your service -thanks again!
Joan from Online Property Services, New Home Construction Inspection Client, October 2021
Hi! I’d like to express my idea that Alan is a excellent specialist for his job. He came to my house the second time to get some more details of the constructional problems and meet the technician who did leak detection that day. His professional Expert Witness Statement to VCAT is great. I believe it helps me a lot. I was a little surprised that he was working with full of energy in consideration of his age. I appreciate all of his work on my house. Thank Alan again. Thank all of your staff members. Best regards Zheng
Zheng, VCAT Expert Witness Client, September 2021
It was great! The Home Inspection Hub provided a professional and prompt service, highly recommended!
Gavin, Owner Builder Defects Report Client, August 2021
Very satisfied with the service from The Home Inspection Hub. The process was easy, my inspector Martin arrived on time to the appointment and I received the advice I needed on how to deal with the defects identified. I would be happy to refer The Home Inspection Hub to friends and family.
Lorella – Special Purpose Inspection Client, August 2021
Natasha and her team went over and above in their efforts to get our pre-purchase home inspection done within a very tight timeframe. Thank you – this gave us the assurance to proceed with the contract.
Lisa Henley, Pre-Purchase House Inspection Client, June 2021
Dear Timothy and The Home Inspection Hub Team Just a little note to thank you so much for your prompt and professional attention to our enquiry. We were thrilled with the service provided by you and will not hesitate to recommend you both in future. With kind regards Lois & Michael
Lois & Michael, Owner Builder Defects Report Clients, June 2021
This was the best money I spent on our new home build! Rodney our inspector was thorough and provided excellent, timely reports, and was always willing to discuss and explain the defects in ‘layman’s terms’ so I could pass on to our site supervisor. I recommend anybody building with a volume builder to engage The Home Inspection Hub for independent building inspections. I would rate Rodney as a 10 out of 10 and The Home Inspection Hub the same as I was kept informed of the process all of the time.
Glenn, New Home Construction Inspection Client, June 2021
I was really impressed with the quick turnaround, admirable response time and customer service, as well as the friendly service and detailed report. I have referred your services to a few people – hopefully you get some more business from the referrals!
Trish, Pre-Purchase and Pest Inspection Client, May 2021
I was very satisfied with the Hub’s prompt reply to my request. I found the booking process easy and the Hub’s customer service friendly. My inspector Alan was on time to the appointment too. I am definitely happy to refer The Home Inspection Hub to friends and family!
David, Owner Builder Defects Report Client, April 2021
Please pass on to Rodney my thanks for the Frame Inspection report. He kept me informed regarding what was taking place at all times, which was very reassuring. I am very pleased with the service, documentation and report your company has provided, which is so professional and informative. Thank you!
Glenn, New Home Construction Client, February 2021
Jeff Barnden was very helpful. I was delayed for the appointment by 30 min due to an unscheduled meeting at work and Jeff was not worried by my lateness – thank you! I would be happy to refer The Home Inspection Hub to friends and family
Thomas, Special Purpose Client, August 2020
I was very happy with the friendly service from The Home Inspection Hub. The booking process was easy and the price was affordable, and my inspector Peter was on time to the appointment. Peter took the time to call me and discuss the inspection results prior to providing a comprehensive written report, and he provided quality advice on how to deal with any defects. I would happily recommend The Home Inspection Hub to family and friends.
Perry, New Home Construction Client, May 2020
It was Christmas Eve and my loan was approved late on the 23rd of December. So I was ready to purchase at a really tricky time of year. The Home Inspection Hub was able to inspect the apartment and complete the report just before they broke up for Christmas break. They were extremely nice and helpful as well.
Maria, Pre-Purchase House Inspections Client, December 2019
Recently I had reason to engage The Home Inspection Hub after work was done to my roof by a questionable tradesman. My first point of contact was with Natasha who was very understanding and caring. The service I received was timely and I was presented with a very detailed and easy-to-understand report by Rohan, who was thorough and very courteous. I would highly recommend the services of The Home Inspection Hub to anyone who is need of a building inspection, and would definitely use The Home Inspection Hub again. Many thanks and best wishes to all the team.
Cathy Mc, VCAT/ Expert Witness Client, November 2019
Friendly service. Our report was explained in ways we could understand. When issues were rectified, we were able to have the same inspector out to re-look at things. Highly recommended!
Mary & Lizzie, Pre-Purchase House Inspection Clients, November 2019
From first point of contact, through to final, our experience was outstanding. The receptionist team were very friendly and informative together with our inspector, communication was excellent, appointment scheduling was extremely prompt, all of them were professional, our report was clearly explained and would highly recommend the team at The Home Inspection Hub. Thank you!
Julia and Laurence, Owner Builder Clients, October 2019
I decided to obtain a special purpose report due to delays in having the builder rectify defects. Paul Jackson was very good at explaining the tolerances with the report clearly showing where defects exceeded the building tolerances and referencing the relevant code. I would recommend their service to other without hesitation.
David, Special Purpose Building Inspections Client, June 2019
Glenn Newling’s report was very thorough, and it was also helpful to speak with him on the phone. He was very helpful, and recommended a specialist plumber to do further investigations (which are happening now) on a problem of high moisture levels in the wall next to a shower cubicle! Hopefully it is not a serious problem, but would not have been detected without Glenn’s Inspection. I also appreciated your efficiency too Natasha, in organising the Inspection very promptly.
Rosemary, Building Inspection Client, June 2019
Excellent service. Natasha kept me informed and updated so I knew exactly the progress of the process. Alan was an excellent communicator and punctual. The completed report was emailed to me the next day.
Sue, Owner Builder Defects Reports Client, June 2019
Thank you for a great service on the frame inspection of my new home, your inspector Gary did a very thorough job and picked up many items that needed rectified no matter how small some may have been. Would recommend anyone building to use this service, well worth the money.
Alan, New House Construction Inspections Client, May 2019
Great service was provided for the slab inspection where 3 faults were detected. These mistakes would have been buried underneath the concrete where no one could see but were fixed before the pour. Thanks to The Inspection Hub.
Alan B, New House Construction Inspections Client, March 2019
Great service. We needed an urgent inspection due to selling our home and the inspector was there the next day and we received the report the day after. Extremely happy with the results and couldn’t ask for better service. Thank you
Gino and Leanne B , Owner Builder Defects Reports Client, March 2019
Thank you very much for inspecting the property so quickly and for sending through the report. The process was very seamless and we would be happy to engage your services if required for future properties.
Cheryl Livingston, Pre-Purchase Client, March 201
Prior to our hearing in VCAT we engaged the Home Inspection Hub to assist with a VCAT Expert Report for our newly built townhouse. The process was extremely pleasant from the beginning. It was very quick and easy to obtain a quote to conduct the report. Once we decided to proceed, the Expert Witness was assigned quickly and came out to our property on time – actually 2 minutes early! The builder (Rohan) and plumber who conducted the inspection were very professional and knowledgeable. The reports they provided aligned with the VCAT requirements – which was important as this is a prerequisite to present in our hearing. Our Consultant Alvina was very helpful throughout the process. She was quick to respond to all emails/communications and ensured matters were resolved to the end. Our requests were always actioned promptly and professionally. I was surprised at the level of service in an industry (building) where sometimes service is perceived as lacking. Thanks again Rohan, Alvina and the team for your help and making the experience extremely pleasant during stressful times dealing with legal proceedings. I would happily recommended The Home Inspection Hub to anyone who requires this service.
Joe, VCAT/ Expert Witness Client, March 2019
We’ve been over the moon with the service and feedback that Frank has provided us on past inspections- it’s been a great experience.
Curtis & Renae Jones, New House Construction Inspections Client, February 2019
Thank you so much for all your help. The service was amazing right from the get go. Everyone we dealt with was so thorough with everything and was done promptly, will definitely recommend!
Saskia Smits and Liam Kenny, Pre-Purchase House Inspections Client, December 2018
Thank you for the report. We really appreciated your time and work!
Shiju and Juby G, Final Inspection (PCI) client, December 2018
We appreciated the very thorough inspection report with the detailed photos and explanation!
David & Anne Z, New House Construction Inspections Client, November 2018
We really appreciate the quick turn around and quality of the report!
Renato & Ann-marie C, Final Inspection (PCI) client, November 2018
Thanks so much for your quick response time, your prompt attention to this is greatly appreciated. I really appreciated your good honest feedback- thank you so much!
Gail H & Maureen W, Vendor Inspection clients, October 2018
Thank you so much for the quick email and thorough report!
Matt C, Final Inspection (PCI) client, September 2018
Thank you for the inspection, we really appreciate your prompt service!
Emily and Gary H, Pre-Purchase Inspection client, September 2018
I really appreciated the prompt feedback and clear communication!
Mark W, Pre-Purchase Inspection client, August 2018
Thank you so much for your prompt and detailed reports. It has been a pleasure working with you all!
Naomi and Stephen M, New Home Inspection client, August 2018
Thanks Garry! This is very comprehensive and exactly the kind of inspection we were seeking. You also got the report out to us quickly after the inspection which is appreciated! Thanks again!
Timothy C & Karlee G, Pre-Purchase Inspection client, July 2018
We received a very professional vendors inspection of our property by Rohan (One of The Hub’s inspectors). Rohan explained the area that required our remedy ie maintenance before we considered the sale of our property. (It was) very helpful! In our view, we would consider Rohan to be a very good representative of your company. We were very happy with the inspection!
Robert P and Gail H, Vendor Inspection clients, July 2018
Very satisfied and was happy with the customer service. It was an easy process, the price was affordable and the service was friendly.
Peter M, Pre-Purchase Inspection client, July 2018
Thanks a lot for your time and help. You found all the defects which I could easily have completely missed. I’m so happy that you were there to help me. I’m so satisfied with your services.
Ricky S, Final Inspection (PCI) client, July 2018
Thank you for your service. Paul carried out an excellent inspection. (We are) very happy with his work.
Neranjan D, Final Inspection (PCI) client, June 2018
The Home Inspection Hub were quick and easy to work with for our Owner Builder Defects report. From the moment I called them, we felt cared for and our individual needs were met. Our inspector came out and was very detailed in his investigations, he then provided a comprehensive report that was easy to understand. I couldn’t believe how fast it was received. I am so happy for the job they did and highly recommend to all those who need property inspection services.
W. Towers, Owner Builder Defects Report Inspection Client, May 2018
I cannot thank you and your company enough for the excellent work done. You guys have made this building process so much tension free for me. (We) would love for people to know what excellent work your company does and how they take the stress away for first home builders.