I was really impressed with the quick turnaround, admirable response time and customer service, as well as the friendly service and detailed report. I have referred your services to a few people – hopefully you get some more business from the referrals!
I was very satisfied with the Hub’s prompt reply to my request. I found the booking process easy and the Hub’s customer service friendly. My inspector Alan was on time to the appointment too. I am definitely happy to refer The Home Inspection Hub to friends and family!
‘Please pass on to Rodney my thanks for the Frame Inspection report. He kept me informed regarding what was taking place at all times, which was very reassuring. I am very pleased with the service, documentation and report your company has provided, which is so professional and informative. Thank you!’
‘Jeff Barnden was very helpful. I was delayed for the appointment by 30 min due to an unscheduled meeting at work and Jeff was not worried by my lateness – thank you! I would be happy to refer The Home Inspection Hub to friends and family’.
‘I was very happy with the friendly service from The Home Inspection Hub. The booking process was easy and the price was affordable, and my inspector Peter was on time to the appointment. Peter took the time to call me and discuss the inspection results prior to providing a comprehensive written report, and he provided quality advice on how to deal with any defects. I would happily recommend The Home Inspection Hub to family and friends.’
‘It was Christmas Eve and my loan was approved late on the 23rd of December. So I was ready to purchase at a really tricky time of year. The Home Inspection Hub was able to inspect the apartment and complete the report just before they broke up for Christmas break. They were extremely nice and helpful as well.’
‘Recently I had reason to engage The Home Inspection Hub after work was done to my roof by a questionable tradesman. My first point of contact was with Natasha who was very understanding and caring. The service I received was timely and I was presented with a very detailed and easy-to-understand report by Rohan, who was thorough and very courteous. I would highly recommend the services of The Home Inspection Hub to anyone who is need of a building inspection, and would definitely use The Home Inspection Hub again. Many thanks and best wishes to all the team.’
‘Friendly service. Our report was explained in ways we could understand. When issues were rectified, we were able to have the same inspector out to re-look at things. Highly recommended!’
From first point of contact, through to final, our experience was outstanding. The receptionist team were very friendly and informative together with our inspector, communication was excellent, appointment scheduling was extremely prompt, all of them were professional, our report was clearly explained and would highly recommend the team at The Home Inspection Hub. Thank you!
I decided to obtain a special purpose report due to delays in having the builder rectify defects. Paul Jackson was very good at explaining the tolerances with the report clearly showing where defects exceeded the building tolerances and referencing the relevant code. I would recommend their service to other without hesitation.
Glenn Newling’s report was very thorough, and it was also helpful to speak with him on the phone. He was very helpful, and recommended a specialist plumber to do further investigations (which are happening now) on a problem of high moisture levels in the wall next to a shower cubicle! Hopefully it is not a serious problem, but would not have been detected without Glenn’s Inspection. I also appreciated your efficiency too Natasha, in organising the Inspection very promptly.
Excellent service. Natasha kept me informed and updated so I knew exactly the progress of the process. Alan was an excellent communicator and punctual. The completed report was emailed to me the next day.
Thank you for a great service on the frame inspection of my new home, your inspector Gary did a very thorough job and picked up many items that needed rectified no matter how small some may have been. Would recommend anyone building to use this service, well worth the money.
Great service was provided for the slab inspection where 3 faults were detected. These mistakes would have been buried underneath the concrete where no one could see but were fixed before the pour. Thanks to The Inspection Hub.
Great service. We needed an urgent inspection due to selling our home and the inspector was there the next day and we received the report the day after. Extremely happy with the results and couldn’t ask for better service. Thank you
Thank you very much for inspecting the property so quickly and for sending through the report. The process was very seamless and we would be happy to engage your services if required for future properties.
Prior to our hearing in VCAT we engaged the Home Inspection Hub to assist with a VCAT Expert Report for our newly built townhouse. The process was extremely pleasant from the beginning. It was very quick and easy to obtain a quote to conduct the report. Once we decided to proceed, the Expert Witness was assigned quickly and came out to our property on time – actually 2 minutes early! The builder (Rohan) and plumber who conducted the inspection were very professional and knowledgeable. The reports they provided aligned with the VCAT requirements – which was important as this is a prerequisite to present in our hearing. Our Consultant Alvina was very helpful throughout the process. She was quick to respond to all emails/communications and ensured matters were resolved to the end. Our requests were always actioned promptly and professionally. I was surprised at the level of service in an industry (building) where sometimes service is perceived as lacking. Thanks again Rohan, Alvina and the team for your help and making the experience extremely pleasant during stressful times dealing with legal proceedings. I would happily recommended The Home Inspection Hub to anyone who requires this service.
We’ve been over the moon with the service and feedback that Frank has provided us on past inspections- it’s been a great experience.
Thank you so much for all your help. The service was amazing right from the get go. Everyone we dealt with was so thorough with everything and was done promptly, will definitely recommend!
Thank you for the report. We really appreciated your time and work!
We appreciated the very thorough inspection report with the detailed photos and explanation!
We really appreciate the quick turn around and quality of the report!
Thanks so much for your quick response time, your prompt attention to this is greatly appreciated. I really appreciated your good honest feedback- thank you so much!
Thank you so much for the quick email and thorough report!
Thank you for the inspection, we really appreciate your prompt service!
I really appreciated the prompt feedback and clear communication!
Thank you so much for your prompt and detailed reports. It has been a pleasure working with you all!
Thanks Garry! This is very comprehensive and exactly the kind of inspection we were seeking. You also got the report out to us quickly after the inspection which is appreciated! Thanks again!
We received a very professional vendors inspection of our property by Rohan (One of The Hub’s inspectors). Rohan explained the area that required our remedy ie maintenance before we considered the sale of our property. (It was) very helpful! In our view, we would consider Rohan to be a very good representative of your company. We were very happy with the inspection!
Very satisfied and was happy with the customer service. It was an easy process, the price was affordable and the service was friendly.
Thanks a lot for your time and help. You found all the defects which I could easily have completely missed. I’m so happy that you were there to help me. I’m so satisfied with your services.
Thank you for your service. Paul carried out an excellent inspection. (We are) very happy with his work.
The Home Inspection Hub were quick and easy to work with for our Owner Builder Defects report. From the moment I called them, we felt cared for and our individual needs were met. Our inspector came out and was very detailed in his investigations, he then provided a comprehensive report that was easy to understand. I couldn’t believe how fast it was received. I am so happy for the job they did and highly recommend to all those who need property inspection services.
I cannot thank you and your company enough for the excellent work done. You guys have made this building process so much tension free for me. (We) would love for people to know what excellent work your company does and how they take the stress away for first home builders.