Prior to our hearing in VCAT we engaged the Home Inspection Hub to assist with a VCAT Expert Report for our newly built townhouse.
The process was extremely pleasant from the beginning. It was very quick and easy to obtain a quote to conduct the report.
Once we decided to proceed, the Expert Witness was assigned quickly and came out to our property on time – actually 2 minutes early! The builder (Rohan) and plumber who conducted the inspection were very professional and knowledgeable. The reports they provided aligned with the VCAT requirements – which was important as this is a prerequisite to present in our hearing.
Our Consultant Alvina was very helpful throughout the process. She was quick to respond to all emails/communications and ensured matters were resolved to the end. Our requests were always actioned promptly and professionally. I was surprised at the level of service in an industry (building) where sometimes service is perceived as lacking.
Thanks again Rohan, Alvina and the team for your help and making the experience extremely pleasant during stressful times dealing with legal proceedings. I would happily recommended The Home Inspection Hub to anyone who requires this service.